Customer Service: support@pawcrystal.com


Once your personalized crystal is expertly crafted and ready to ship, we carefully hand it over to our trusted carrier to ensure it arrives safely at your door. During checkout, you can choose between two shipping options: Free Regular Shipping: This option is complimentary and typically takes about 7-10 business days for your order to arrive. Please note that delivery times may vary depending on the season and carrier schedules. DHL Expedited Shipping: If you need your crystal sooner, you can opt for DHL expedited shipping, which generally delivers within 3-4 business days. As with any shipping service, delivery times may be faster or slower depending on the season and location. No matter which shipping option you choose, we will provide tracking information so you can monitor your order's journey from our facility to your doorstep.
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